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Stores Borrow Tricks From Online Retailers

Retailers have been blaming declining numbers of walk-in traffic for their weak sales, but landlords say some tenants have neglected store upkeep and should shoulder the blame if customers walk out without making a purchase. “Retailers are saying, we’ve done the pruning, now we need the comps to go up,” said Mark Ryski, chief executive officer of Headcount Corp., a company that studies and helps business with retail traffic and conversion analysis. Read the full article Wall Street Journal or visit the WSJ web site.