Press2021-06-21T22:49:18+00:00

HeadCount in Forbes

Why Amazon Grocery Catapulted To The Top Of America’s Favorites List

January 29, 2021|

A recent survey finds that Amazon has become the preferred source of groceries for the largest number of Americans. “Amazon is a formidable competitor in virtually any category it pursues and I expect that it will build on the momentum from 2020 and continue to become an even bigger player in grocery,” says Mark Ryski, CEO of HeadCount Corporation and a member of the RetailWire Braintrust.  Read the article

Is Walmart’s new last-mile delivery program brilliant — or a disaster in the making?

The Uber-like program will have store associates delivering packages on their way home from work. Will it work for Walmart? “Full points to Walmart for thinking about the delivery challenge in a completely new way,” says Mark Ryski, Author, CEO & Founder of HeadCount Corporation. “One of the big benefits is in providing employees an opportunity to earn additional income — essentially “Uberizing” employees’ commute home”. Read the article

December 5, 2020|

Private shopping, online sales and face masks: Black Friday in a pandemic

Social distancing markers and face masks will be as customary as doorbuster deals this Black Friday, as retailers in Delaware look to salvage some holiday business while keeping their customers and employees safe. “It’s as striking as it appears,” Mark Ryski, founder and CEO of Headcount Corp., a company that analyzes retail traffic, said last month. “What we’re seeing is a dramatic acceleration of trends that were substantially already underway….If you’re now just figuring out how to do it, you’re so far behind the curve, you’re going to struggle like hell.” Read the article

November 24, 2020|

商店关闭令零售成为投资热点

有关商店倒闭和破产的故事掩盖了一个事实,即零售业是活跃的投资热点,现金流,首次公开发行(IPO)蓬勃发展,并且机会激增。这是总结。在关于RetailWire上的《华尔街日报》文章的讨论中,HeadCount首席执行官Mark Ryski正确地指出:“当我们看到商店急剧减少时,通常是更大的财务失败的先兆。”换句话说,零售商在决定关闭商店之前管理不善。GlobalData董事总经理Neil Saunders指出“美国市场存在产能过剩”,“零售空间比其他国家还多。”该评论指出,首先扩展到不良位置是决策不力的征兆。Read the article

November 20, 2020|

Chipotle’s Digital-Only Location Anticipates New Era For Quick-Serve Restaurants

Chipotle Mexican Grill announced plans last week to open its first “digital-only restaurant” – The Chipotle Digital Kitchen. The chain said that the new concept will provide the option of having restaurants in urban areas that don’t have the space to accommodate full-size format units. “I have no doubt that the pandemic is causing many of the fast causal restaurants — if not all categories of restaurant — to think creatively about how they approach the dining experience in the future,” says Mark Ryski, CEO of HeadCount Corporation.  Read the article 

November 18, 2020|

Macy’s Makes Do With Dark Stores For The Holidays

Macy’s has decided that it will convert two of its department stores into dark stores that more easily facilitate in-store and curbside pickup of online orders and product returns. “Many retailers are in survival mode and so this is a reasonable approach under this circumstance. However it’s a short-term survival tactic only,” says Mark Ryski, CEO of Headcount Corporation. “Macy’s decision to convert stores into dark locations is a short term tactic to try to serve customers through what will be a brutal holiday season for Macy’s. Using high priced mall real estate for dark store distribution is a losing proposition.” Read the article

October 20, 2020|

Store Closures Mask Retail as an Investment Hot Spot

Stories about store closures and bankruptcies mask the fact that retail is an active investment hot spot where cash flows, IPOs flourish, and opportunities boom. “When we see a dramatic reduction of stores it’s often a precursor of larger financial failure.” In other words, the retailer was poorly managed before deciding to close stores,” says Mark Ryski CEO of HeadCount. Hidden among all the store closings is a healthy, vibrant industry that is attracting huge amounts of investment capital. Read the article 

October 19, 2020|

Is It Best To Be On Retail’s Cutting Edge? Maybe Not.

Some of the most headline-grabbing retail technology is just the kind of stuff that retailers are hesitating to adopt. But robots, drones, beacons and facial recognition have thus far been adopted by fewer than 10 percent of retailers. “Retailers are wise to be cautious about investing in cutting edge technology,” says Mark Ryski, CEO of HeadCount Corporation. “However, at the same time, retailers also need to stay apprised of the latest technology advancements and carefully consider specifically how they might be leveraged to produce better store experiences for shoppers and improved business results for the retailer.” Read the article

October 3, 2020|

Is It Best To Be On Retail’s Cutting Edge? Maybe Not.

Some of the most headline-grabbing retail technology is just the kind of stuff that retailers are hesitating to adopt. But robots, drones, beacons and facial recognition have thus far been adopted by fewer than 10 percent of retailers. “Retailers are wise to be cautious about investing in cutting edge technology,” says Mark Ryski, CEO of HeadCount Corporation. “However, at the same time, retailers also need to stay apprised of the latest technology advancements and carefully consider specifically how they might be leveraged to produce better store experiences for shoppers and improved business results for the retailer.”  Read the article

October 3, 2020|

REI Sells Its Headquarters. Others Should Take Notice

REI Co-op has announced plans to sell its newly completed corporate campus in Bellevue, WA. Instead of the central location, the co-op will embrace a new HQ set-up of multiple satellite campuses. Mark Ryski, CEO of HeadCount Corporation, drove home the point that doing this — and doing it right — very well may be a necessity.”All companies need to find ways to cut expenses and operate their businesses — as drastic as this move by REI may seem, we’ll be seeing a lot more of it in the months to come,” wrote Mr. Ryski. “This is far from over.” Read the article

August 18, 2020|

Burlington banks on in-store shopping

According to the NRF, the hottest apparel retailers in terms of market share gains are TJX, Ross Stores and Burlington. It might be a coincidence, but these three retailers make little or no use of ecommerce. “While this move may seem counterintuitive in the connected world we live in today, for Burlington it just makes sense. The ‘treasure hunt’ category is one of the truly few concepts that simply doesn’t lend itself well to online shopping,” says Mark Ryski, CEO of retail analytics firm HeadCount Corp. Read the article

August 11, 2020|

Social distancing will merge with facial recognition

In Australia, facial recognition is being offered as an enhancement to support contact-free payments, temperature checks, mask-detection and surveillance. “Facial-recognition is a slippery slope, and retailers should be cautious about deploying this type of technology,” says Mark Ryski, Author, CEO & Founder of HeadCount Corporation. “While facial recognition may be helpful during the pandemic, there are other methods for ensuring a safe store environment that don’t rely on facial recognition technology. The pandemic has most certainly accelerated the acceptance of all sorts of new processes and protocols, but I don’t believe the benefits outweigh the potential risks with facial recognition.” Read the article

August 11, 2020|

Should Walmart Reinstate In-Store Returns During A Pandemic?

Although public health officials say it’s unlikely COVID-19 infections can be spread by surfaces or physical objects, retailers are being cautious about how they handle returned merchandise. “This is a tricky issue that retailers are going to be grappling with for the foreseeable future. No doubt consumers have become accustomed to 100% returns, no questions asked, for a long time. However, the pandemic has rightly changed that. Retailers have no way of knowing if returned merchandise has been contaminated, and so limiting returns is reasonable,” says Mark Ryski, Founder and CEO, HeadCount Corporation.  Read the article

August 10, 2020|
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