All News Headlines

Macy’s Makes Do With Dark Stores For The Holidays

Macy’s has decided that it will convert two of its department stores into dark stores that more easily facilitate in-store and curbside pickup of online orders and product returns. “Many retailers are in survival mode and so this is a reasonable approach under this circumstance. However it’s a short-term survival tactic only,” says Mark Ryski, CEO of Headcount Corporation. “Macy’s decision to convert stores into dark locations is a short term tactic to try to serve customers through what will be a brutal holiday season for Macy’s. Using high priced mall real estate for dark store distribution is a losing proposition.” Read the article