Understanding Retail
Knowledge, Education, and Insights from the Industry’s Leading Experts

Is a labor storm developing at retail?

Management and labor unions have been at odds with very few exceptions for as long as the two have been around. This has certainly been the case in the retailing business. The question right now, however, is whether nonunion frontline workers have been made to feel more [...]

Retail Insights from HeadCount

Costco makes everyone mask up

Costco, among the first retailers to require face masks upon entry in early May, has taken its restrictions a step further by mandating that customers with medical mask exemptions wear face shields. The requirement applies to [...]

Cycle Gear finds a new gear with traffic program

Headcount Corporation’s Traffic & Conversion Program helped Cycle Gear drive revenue, improve their bottom line and shift to a ‘conversion culture’. Despite tough headlines for many of the industry's biggest retailers, one specialty retailer is bucking [...]

Looking for an expert perspective?

Mark Ryski is the leading authority and commentator on retail traffic and conversion analytics. If you have a question about the power and importance of these metrics, submit your question and Mark will address your question directly or will post a detailed response on your topic in this Retail Insights section.

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