Understanding Retail
Knowledge, Education, and Insights from the Industry’s Leading Experts
Most recent discussions from retailwire.com — the retail industry’s premier online news portal and industry expert discussion forum.
Is a labor storm developing at retail?
Management and labor unions have been at odds with very few exceptions for as long as the two have been around. This has certainly been the case in the retailing business. The question right now, however, is whether nonunion frontline workers have been made to feel more [...]
Will vaccine reluctance slow the retail comeback?
Getting back to some semblance of pre-pandemic normalcy in the U.S. is entirely dependent on the nation’s ability to get a handle on the [...]
Not every retailer is sold on curbside pickup
At RetailROI SuperFriday just before the NRF Big Show, a retailer roundtable hosted by Aptos discussed some of the trends that emerged in retail [...]
Will paying associates to get COVID-19 vaccines work?
Leadership at Dollar General and Trader Joe’s understands that associates can’t stock shelves and serve customers in stores if they are out of work [...]
Retail Insights from HeadCount
Should store associates deliver online orders?
Zumiez, the teen chain geared toward skateboarders and snowboarders, has launched a program that puts store associates to use delivering online orders directly to customers’ doors. Rick Brooks, Zumiez’s CEO says the overall goal of Zumiez [...]
Driving Sales Performance with Conversion
There are really only two good reasons for retailers to invest in programs like traffic and conversion analytics: they help save money or make money. Traffic and conversion analytics can do both. Across every segment, from [...]
Is it the right time to open an experiential, socially-distanced toy store?
The toy store and play studio, called Toyish Lab, opened in the borough’s Clinton Hill neighborhood earlier this week, according to an AM New York report. The studio is built around playing with the brand’s flagship [...]
Costco makes everyone mask up
Costco, among the first retailers to require face masks upon entry in early May, has taken its restrictions a step further by mandating that customers with medical mask exemptions wear face shields. The requirement applies to [...]
Podcast: Driving sales when store traffic is down
Declining store traffic is often cited as the key reason why sales are down, but retail analytics expert and two-time author, Mark Ryski has a different take on it. He says, retailers often don’t have a [...]
Cycle Gear finds a new gear with traffic program
Headcount Corporation’s Traffic & Conversion Program helped Cycle Gear drive revenue, improve their bottom line and shift to a ‘conversion culture’. Despite tough headlines for many of the industry's biggest retailers, one specialty retailer is bucking [...]