“I call our traffic and conversion program before HeadCount as purely “observational” because, although people could look at the data, no one really knew what to do with it.”

“There’s no question that we’ve improved our business where we have deployed this HeadCount conversion culture and approach.”

“We partnered with HeadCount on a rigorous six-month Conversion Improvement Test.  There were so many benefits to working with HeadCount on this program; I can’t imagine not using them.”

“We are expanding our operational dashboard so we better understand how our omnichannel practices are working in our business. We couldn’t do that if we didn’t have inquisitive people to work with who have ideas about how to pursue that. HeadCount, as our partner, has those ideas.”

“Now store managers actually wait to get the report to do their scheduling for the day and to map out their teams. They want the HeadCount report in their hands.”

“There’s no question that we’ve improved our business where we have deployed this HeadCount conversion culture and approach.”

“Before HeadCount, we had access to plenty of reports, but none of them could be changed – ‘what you see is what you get’ reporting. Having the data and actually using it are two different things.”

“HeadCount has helped us company focus on true conversion metrics instead of transactions as a proxy for conversion.”

“HeadCount has really put us on the right track and provides the basic metric that we use to measure most, if not all, of our innovation initiatives.”

“We could tell from the start that Headcount going to be a great partner, someone we could call on to help us dive in and really look at the results in a whole new way and pull out insights.”

“We could tell from the start that Headcount going to be a great partner, someone we could call on to help us dive in and really look at the results in a whole new way and pull out insights.”

“I highly recommend HeadCount and am impressed by the company’s professional, quality service and responsive team. If you are looking for something to really improve your business and get engagement with your store managers and district managers, HeadCount is the partner to help you do that.”

“With HeadCount reporting, what is truly exciting for everyone is that we can look at the data differently and the information is so easy to understand”

“The HeadCount report is all about planning the day ahead, looking at what to expect and understanding what’s going on in other stores. It’s much more forward-thinking than a spreadsheet that merely reports results.”

“Yankee Candle’s traffic and conversion program is driving incremental sales and profit, but it wasn’t always that way. It took a shift in thinking and the right partner – which it found in HeadCount.”

“It is the hourly data available through the new HeadCount system that has made all the difference, because it provides the actual information needed to change perception and ultimately behavior at store level.”

“Being able to accurately measure how well we are increasing conversion down to the hour, gives me the confidence to encourage my team not to get stuck in a routine.”

“When I speak to my Board of Directors and they ask ‘so how’s traffic doing’ I can now tell them that I believe we are doing the right thing. Our results show it.”

“When I speak to my Board of Directors and they ask ‘so how’s traffic doing’ I can now tell them that I believe we are doing the right thing. Our results show it”

“All the field managers seeing the data has been transformational. It is so easy for them now, whereas before they had to try to remember how busy they were.”

“When I speak to my Board of Directors and they ask ‘so how’s traffic doing’ I can now tell them that I believe we are doing the right thing. Our results show it.”

“It’s an investment I’d do 10 out of 10 times for sure. After just a few short months, we were already seeing it as a great investment.”

“We thought we had everything we needed, but until HeadCount, we didn’t know what was truly possible.”

“HeadCount helped deliver a real, measurable business impact. One of the suggestions that HeadCount gave us that was 100% correct, was don’t compare your conversion rate to your neighbors but compare it to yourselves and what you could do differently to improve in your store.”

“HeadCount is exceedingly good at showing people throughout the organization how the data can help them to understand what the insights meant and how to put them to practical use. They got rave reviews.”