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Articles
For Restaurants, Outdoor Dining Merely A Stopgap
As cities begin to open back up in the U.S., social distancing requirements remain in effect in hopes of preventing...
Should Jewelers Require Consumers to Wear Masks?
In some jurisdictions, wearing masks is now mandatory when in public. In others, it isn’t. Some jewelers have been “strongly...
L.L.Bean CEO Calls On Federal Government To Assist Middle-Market Retailers
Middle-market retailers are under particularly intense pressure from the COVID-19 outbreak — they lack the resources that larger retailers can...
Modell’s Needs To Figure Out What It Did Wrong
Family-owned chain Modell’s Sporting Goods, a familiar retailer throughout the northeastern U.S., is preparing to declare bankruptcy. The CEO’s unusual...
Secondhand Is Hot, But Will Nordstrom Get Burned?
Secondhand clothing has found a home at Nordstrom. The department store retailer has launched a new resale concept — See...
New Walmart U.S. CEO Brings Retention Lessons From Sam’s Club
John Furner, Walmart U.S.’s new CEO, said the first step he took to drive employee satisfaction when leading Sam’s Club...
Five Below Ventures North Of $5
Five Below has made the decision to start selling some products for more than $5. The higher prices address rising...
Furner inherits sound business, faces high expectations
John Furner, the relatively new CEO of Walmart U.S., is a Walmart lifer at 45 years old. He has logged...
Is the environment Amazon’s Achilles heel or opportunity?
"It’s undeniable that humanity is creating waste and pollution at unprecedented levels. Online shopping is a major and accelerating contributor, not...
Mall Traffic Is Rising, but Department Stores May Still Be Doomed
More sales-driving innovation is needed. To its credit, the department store industry is on the right track. Adding restaurants to...
Walmart Begins In-home Delivery in Select Markets
Walmart officially began delivering groceries to the inside of customers’ homes and refrigerators this week in Kansas City, Pittsburgh and...
As Target and Toys R Us Partner Up, Is It a Sign of More to Come?
Toys R Us was taken private in 2005 as a means of saving the organization, but that didn't help; the...
Experts Dispute UBS’s Advice For ‘No-Growth’ Nordstrom
"Discounting to drive traffic may produce a bump in short-term results, but will ultimately exacerbate Nordstrom’s challenges," wrote Mark Ryski,...
Do You Really Need to Drive More Prospects into Your Store?
The single best opportunity to grow your business is to convert more of your prospects. In Mark Ryski’s excellent book,...
Ex-Snapchat And Quidsi Execs Launch Verishop To Bring ‘Joy Back To Shopping’
Verishop, which features curated collections of men’s and women’s clothing, home and beauty products, offers free two-day shipping with no...
The Flagship Is Sinking: Why Retailers Are Closing More Of Their Priciest Stores
Flagships have long been considered a key part of any retail brand — and the type of offering considered well-equipped...
Lands’ End to take final steps away from Sears
Lands' End to take final steps away from Sears as the apparel retailer exits store-within-a-store locations. "My only question is...
How to Improve Your Customer Conversion Rate
Just because you have a system to collect traffic data doesn’t mean it gets used or the insights applied in...